Canada Visitor Hub aims to provide travel information that readers can use with confidence.
Because travel conditions, regulations, transportation systems, prices, and operating procedures can change, fact-checking is an important part of our editorial process.
What We Fact-Check
We pay particular attention to information that can directly affect a traveller’s plans, including:
- entry and border requirements
- visa and eTA information
- transportation options
- operating schedules
- road access
- national and provincial park rules
- reservation systems
- fees and admission information
- seasonal closures
- safety information
- public transit
- airport transportation
- accommodation-related practical details
We also review geographic, historical, and destination information for accuracy.
Our Source Hierarchy
When possible, we verify important facts using primary sources.
Our preferred sources include:
- Government of Canada
- provincial and territorial governments
- municipal governments
- Parks Canada and provincial parks agencies
- official transportation providers
- airports and public transit authorities
- official tourism organizations
- official attraction or destination websites
Secondary sources may be used for additional context, but important factual claims should not rely solely on unofficial websites when an authoritative source is available.
Time-Sensitive Information
Some travel information can become outdated quickly.
Examples include:
- ferry schedules
- airline routes
- train schedules
- shuttle services
- road closures
- attraction hours
- ticket prices
- park reservation rules
- visa and entry requirements
Where appropriate, our guides direct readers to an official website rather than presenting potentially changing information as permanently fixed.
Readers should always confirm critical details before departure.
Prices and Costs
Travel prices vary by season, availability, exchange rates, taxes, and individual circumstances.
When we mention prices or budgets, they should be treated as examples or planning guidance unless clearly identified as a current official price.
For important fees, we aim to verify information with the relevant provider.
Travel Times and Distances
Travel times may vary depending on:
- traffic
- weather
- construction
- transportation schedules
- seasonal conditions
- stops along the route
When we provide estimated travel times, they should be understood as planning estimates rather than guarantees.
Recommendations and Editorial Judgement
Not every statement in a travel guide is a factual claim.
Statements such as whether a destination is a good choice for families, whether an itinerary feels rushed, or whether one neighbourhood is more convenient than another may involve editorial judgement.
We aim to make the distinction between factual information and editorial recommendations clear.
AI and Fact-Checking
Artificial intelligence may assist with drafting, research organization, or editing, but AI output is not considered a verified source.
Important claims should be checked against reliable sources before publication.
What Happens When We Cannot Verify Something
If information cannot be confirmed reliably, we may:
- remove the claim
- rewrite it more cautiously
- identify it as an estimate
- direct readers to an official source
- postpone publication until better information is available
We prefer uncertainty over false confidence.
Reader Reports
Readers are encouraged to contact us if they believe a factual statement is incorrect or outdated.
We review credible reports and make corrections when appropriate.
For details, see our Corrections Policy.